Interactive Response Technologies

Industry: Contact center outsourcing Employees: Approximately 2,500 The Story: To provide high-quality service to its cients – including several leading wireless communications companies [...]

Global Business Process Outsourcer

Employees: Over 35,000 home and brick-and-mortar agents The Story: This leading global contact center business process outsourcer serves some of the leading consumer brands in the industry and [...]

Home Working Contact Center Provider

Contractors: Over 35,000 The Story: This pioneer in home working contact center outsourcing needed an efficient and effective way to quickly screen thousands of contractor candidates for critical [...]

Telecommunications Company

Telecommunications Company Employees: Approximately 3,000 The Story: Sourcing high-quality, high-performing talent is vitally important for this leading business telecom services provider, but [...]

Top Business Process Outsourcer

Top Business Process Outsourcer Employees: Approximately 35,000 The Story: This large, well-known, global contact center business process outsourcer often finds itself having to quickly hire [...]