We are now midway through the third quarter of a year that will surely be remembered as one of the most chaotic in history. Many of us would like nothing better than to simply fast forward to [...]
RECRUITING & HIRING – CONTACT CENTER PIPELINE by SCOTT BAKKEN JUNE 2020 In the race to restaff, leverage technology to shorten the hiring period without sacrificing quality of hire. [...]
Voice analysis is a strong predictor of new-hire success, retention and CSAT performance.
HireIQ Partners with NICE to Take Workforce Optimization to New Dimensions Companies complete agreement that enables HireIQ to leverage NICE WFO data to drive smarter talent acquisition decisions [...]
Scott Bakken / Jun 2019 / Technology Behavioral Predictive Voice Analytics is proving to be an effective tool for hiring and retaining top talent and enhancing customer experience. Do you have [...]
Atlanta, Georgia – June 13, 2018 – HireIQ has announced that its artificial intelligence (AI) driven software-as-a-service (SaaS) recruitment solution is now available on Genesys® AppFoundry, a [...]
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