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HireIQ Video FAQ

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How to Apply Predictive Analytics to Post-COVID Recovery

We are now midway through the third quarter of a year that will surely be remembered as one of the most chaotic in history. Many of us would like nothing better than to simply fast forward to [...]

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HIRING WORK-AT-HOME AGENTS AFTER THE CORONAVIRUS CRISIS: WHAT’S NEXT

RECRUITING & HIRING – CONTACT CENTER PIPELINE by SCOTT BAKKEN JUNE 2020 In the race to restaff, leverage technology to shorten the hiring period without sacrificing quality of hire. [...]

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Use Agent Voice DNA to Improve Contact Center Hiring Results

Voice analysis is a strong predictor of new-hire success, retention and CSAT performance.

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HireIQ and NICE Sign Global Reseller Agreement

HireIQ Partners with NICE to Take Workforce Optimization to New Dimensions Companies complete agreement that enables HireIQ to leverage NICE WFO data to drive smarter talent acquisition decisions [...]

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Hiring for Retention: Using AI to Predict Which Job Candidates Will Be Successful

Scott Bakken / Jun 2019 / Technology Behavioral Predictive Voice Analytics is proving to be an effective tool for hiring and retaining top talent and enhancing customer experience. Do you have [...]

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Full-Stack Software Engineer

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HireIQ and Genesys Partner to Launch AI-driven Call Center Recruitment Solution

Atlanta, Georgia – June 13, 2018 – HireIQ has announced that its artificial intelligence (AI) driven software-as-a-service (SaaS) recruitment solution is now available on Genesys® AppFoundry, a [...]

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HireIQ and Genesys Partner to Launch AI-driven Call Center Recruitment Solution

Atlanta, Georgia – June 13, 2018 – HireIQ has announced that its artificial intelligence (AI) driven software-as-a-service (SaaS) recruitment solution is now available on Genesys® AppFoundry, a [...]

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