A talented salesman – convinced his silky-smooth voice would identify him as a great candidate – realized that submitting online applications did not adequately reveal that compelling asset and his performance potential to recruiters. He decided there must be a better way to handle initial reviews and screenings for voice-relevant jobs. HireIQ was born out of his inspiration.

We develop a software-based virtual interviewing solution that is particularly relevant for customer-facing businesses, such as the contact center industry. With the industry’s acceptance of online talent acquisition as a hiring tool, HireIQ excels at taking the mystery and frustration out of finding, interviewing and choosing the best contact center talent.

And today – more than 2 million virtual interviews later – HireIQ is the leading contact center talent acquisition specialist by driving better outcomes through analytics.