Insights and Information About Contact Center Hiring , Recruiting, Operations, and More

Emotional Assessments: A Disruptive Innovation in Candidate Selection

You may be hiring in 2018, but are your hiring practices based on1950s-era techniques? You may be surprised to learn that the current crop of cognitive, intelligence, and personality assessments are poorly suited for the fast-paced, performance-driven nature of hiring contact center employees in the 21st century.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.